Grinding Gear Games studios had to apologise to players following the release of the “Ultimatum” supplement to Path of Exile. The game has previously experienced problems with server stability, mainly after the installation of large extensions. But this case turned out to be a complete catastrophe.
The leading developer Path of Exile posted a post on Reddit in which he apologized for technical problems: immediately after the release of “Ultimatum” on the servers were formed queues, which in addition, practically did not absorb. That was the reason: the developers forgot to start the background process of “gradual migration”, because of what all status changes were carried out in real time.
To solve the problem, the Ritual-Standard migration was completely disabled to then be carried out separately. But after that there was a new problem: players were constantly thrown out of the server.
In addition, the creators of Path of Exile managed to finally spoil the mood of players, skipping without any queue of streamers . As it turned out, some broadcast hosts ordered two hours of showing a new add-on, and that the limited time did not disappear in vain, for them made a preferential login.
Developers recognized that this decision was unfortunate: angry with technical problems, players were offered to watch someone enjoy the game, passing all the difficulties. In the future, they promised to better think about marketing campaigns – and most importantly, to try to do without queues.
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